Terms and Conditions

Welcome to Desert Cities Allergy & Otolaryngology. These Terms and Conditions (“Terms”) govern your use of our website, services, and any related content. By accessing or using our site or services, you agree to abide by these Terms and our Privacy Policy.

Medical Disclaimer

The information provided on this website is intended for general informational purposes only and should not be construed as medical advice. While we strive to provide accurate and up-to-date information about ENT and allergy care, including sinusitis, rhinoplasty, allergies, and related conditions, no material on this site is intended to replace a consultation with a qualified healthcare provider. Always seek professional medical advice from licensed ENT specialists such as those at Desert Cities Allergy & Otolaryngology.

Use of Our Services

Desert Cities Allergy & Otolaryngology provides diagnostic and treatment services for a wide range of ENT and allergy-related conditions. This includes, but is not limited to, sinusitis, deviated septum, tonsillitis, rhinoplasty evaluations, epistaxis treatment, and allergy testing. Access to these services may require an in-person consultation with one of our board-certified physicians. We reserve the right to deny service for inappropriate or unsafe behavior, or if we determine that our clinic is not the right fit for your medical needs.

Appointment Scheduling and Cancellations

We offer appointment scheduling through our website and over the phone. Patients are encouraged to arrive 10–15 minutes early and to bring all necessary documentation. If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance. Failure to do so may result in a cancellation fee.

Insurance and Payments

Desert Cities Allergy & Otolaryngology accepts most major insurance plans. Patients are responsible for understanding their coverage and for any co-pays, deductibles, or fees not covered by insurance. Payments can be made by credit card, debit card, or other approved methods. Non-covered services, such as cosmetic rhinoplasty, must be paid out of pocket.

Intellectual Property

All content on this website, including logos, text, images, and videos, is the property of Desert Cities Allergy & Otolaryngology unless otherwise stated. You may not use, reproduce, or distribute any content without prior written permission.

User Conduct

By using our website or services, you agree not to:

• Post or transmit harmful, threatening, or obscene content
• Violate any laws or regulations
• Attempt to gain unauthorized access to our systems or data
• Impersonate another person or entity
• Any misuse of our site or services may result in termination of access.

Privacy Policy

Your privacy is important to us. Our [Privacy Policy] explains how we collect, use, and protect your information. By using our site or services, you consent to our privacy practices.

Third-Party Links

Our website may contain links to third-party websites for educational or convenience purposes. We do not control or endorse the content on these sites and are not responsible for their privacy practices or terms.

No Guarantee of Results

While we strive to deliver the highest standard of ENT and allergy care, including rhinoplasty and allergy treatments, individual results may vary. We cannot guarantee specific outcomes, and treatment efficacy depends on various medical and individual factors.

Modifications to Terms

Desert Cities Allergy & Otolaryngology reserves the right to modify these Terms at any time. Any changes will be posted on this page and become effective upon posting. Continued use of our site or services constitutes acceptance of the revised Terms.

Limitation of Liability

To the fullest extent permitted by law, Desert Cities Allergy & Otolaryngology and its employees shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or services. This includes, but is not limited to, errors in medical information, delays in treatment, or unauthorized access to data.

Indemnification

You agree to indemnify and hold harmless Desert Cities Allergy & Otolaryngology, its officers, directors, employees, and affiliates from any claims, liabilities, damages, or expenses arising from your use of our services or violation of these Terms.

Governing Law

These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any disputes will be handled in the appropriate courts located within California.

Appointment Cancellations and No-Show Policy

To better serve all our patients, we kindly request at least 24 hours’ notice for appointment cancellations or rescheduling. Late cancellations or failure to appear for an appointment may result in a no-show fee. Repeated no-shows may limit your ability to schedule future appointments at our ENT and allergy clinic.

We understand that emergencies happen. If you need to cancel on short notice due to an urgent situation, please call us directly so we can make appropriate accommodations.

Patient Responsibilities

As a patient at Desert Cities Allergy & Otolaryngology, you agree to:

• Provide accurate and complete personal and medical information.
• Follow the treatment plans and recommendations provided by your physician.
• Ask questions if you do not understand your care or instructions.
• Treat all clinic staff and other patients with respect and courtesy.

Failure to meet these responsibilities may affect the quality of your care and, in certain cases, may lead to dismissal from the practice.

Contact Information

If you have questions about these Terms or our services, please contact us:

Desert Cities Allergy & Otolaryngology
Address: 39000 BOB HOPE DRIVE PROBT 202Ð
Phone: 442-324-2908 / 760-346-1788